| Exchanges |
Faulty products can be exchanged and shipping fee will be paid by BLINGS9. Please make sure you have enough timeframe for exchanges before place your order. We are not responsible for issues raised by insufficient timeframe or urgent orders. |
| Returns |
In case of faulty products, please contact our customer service center first. Then return the product using Air Post (the cost should be less than $2.80). |
| Refunds |
Please return any dissatisfied products due to defect, change of mind, or exchange only after speaking with a BLINGS9 Customer Representative. Please provide us with account information, to which you would like to receive refund. |
| Change of order |
Orders can be cancelled anytime before payment is made. Cancellation request must be made by 11 A.M (Korean time). next day following the payment of order. Due to special circumstances involving custom-made products, custom-made products cannot be cancelled once the order has been processed. |
